Return Policy

Eligibility

• Returns are accepted within 30 days of delivery
• Products must be in reasonable condition (normal use during the 30-night trial is expected)
• All components must be returned (sheet + cord, kit items together, etc.)
• Bundles and kits must be returned as a complete set

Non-Returnable Items

• Grounding cords (replacement cords purchased separately)
• Grounding testers (purchased separately, not as part of a kit)
• Products damaged through misuse (bleach, fabric softener damage, etc.)

How to Return

1. Contact us at support@groundrest.com with your order number and reason for return
2. Receive a return label — we will email you a prepaid return shipping label within 1-2 business days
3. Ship the product — pack the item securely and drop it off at any carrier location
4. Receive your refund — once we receive and inspect the return, your refund will be processed within 5-7 business days to your original payment method

Return Shipping

For returns within the 30-Night Sleep Guarantee, we cover return shipping costs. You will receive a prepaid return label.

Refund Details

• Refunds are issued to the original payment method
• Processing time: 5-7 business days after we receive the return
• Original shipping charges (if any) are refundable
• You will receive an email confirmation when your refund is processed

Exchanges

We do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.

Damaged or Defective Products

If your product arrives damaged or defective:

1. Contact us within 7 days of delivery with photos of the damage
2. We will send a replacement at no cost, or issue a full refund — your choice
3. You do not need to return the damaged item

Questions?

Contact us at support@groundrest.com or visit our contact page. We're here to help.